FAQ
How do I cancel my AOL account, get account help or account information?
Who can I contact about affiliate partnership opportunities?
Where can I find more information about your ad rate card and/or click-through-rates?
I saw an ad on AOL I found objectionable/offensive. How do I report it?
Where can I find answers regarding AOL’s privacy policy?
How do I add, edit or delete a listing on AOL Yellow Pages?
How do I add, edit or delete a listing on AOL City Guide?
How do I get more information about Real Simple, the magazine?
How do I apply for a job at AOL?
Where can I find out more about Internship opportunities at AOL?
Do you work with mobile application developers for in-app advertising?
How can I list my car on AOL Autos?
How can I upload videos to AOL Video?
How can I get listed on AOL Radio?
How can I stop receiving spam?
How can I reach a specific employee at AOL Advertising?
How can I get more information about your self-serve tools?
I am a Quigo customer and I can’t get into my account. Where can I find help?
What is Bidplace SB?
What is LeadBack.com?
Q: How do I cancel my AOL account, get account help or account information?
A: If you’re a paid subscriber please visit the Help Center on AOL.com, type AOL Keyword: Help in the desktop client, or call 1-800-827-6364. If you have a free account, please visit the Help Center on AOL.com.
Q: Who can I contact about affiliate partnership opportunities?
A: To contact someone at buy.at, AOL's Affiliate division, please visit: http://advertising.aol.com/buyat/contact-us.php
Q: Where can I find more information about your ad rate card and/or click-through-rates?
A: Since this information is proprietary, we only share it with our advertising clients and publisher partners. If you’re an advertiser and would like more information, please fill out an Advertiser request available here: http://advertising.aol.com/advertiser-info-request
If you’re a publisher, you’ll find the right form here: http://advertising.aol.com/contact-us/publisher-info-request
Q: I saw an ad on AOL I found objectionable/offensive. How do I report it?
A: We’re sorry you found any of our ads offensive or objectionable. You can send us feedback here: http://www.opselect.com/ad_feedback/survey.adp?src=101
Q: Where can I find answers regarding AOL’s privacy policy?
A: For answers to your privacy policy questions, please visit: http://advertising.aol.com/privacy
Q: How do I add, edit or delete a listing on AOL Yellow Pages?
A: For AOL Yellow Pages related questions, please visit: http://yellowpages.aol.com/help/
Q: How do I add, edit or delete a listing on AOL City Guide?
A: For questions about AOL City Guide listings, please contact: Allyson.Eide@corp.aol.com
Q: How do I get more information about Real Simple, the magazine?
A: For more information about Real Simple, the magazine, please visit: http://www.realsimplerewards.com/rsn/mediakit/advertisinginfo.html
Q: How do I apply for a job at AOL?
A: Please search our current job openings on our parent company Time Warner's career page.
Q: Where can I find out more about Internship opportunities at AOL?
A: For more information on Internship opportunities at AOL, please visit: http://corp.aol.com/careers/internship-opportunities
Q: Do you work with mobile application developers for in-app advertising?
A: For more information on AOL Mobile, please visit: http://advertising.aol.com/contact-us/publisher-info-request/request-mobile
Q: How can I list my car on AOL Autos?
A: AOL is still working on a service allowing users to list their vehicles for sale at AOL Autos. It will be ready in the coming weeks. The service will be at no charge requiring only an AOL or AIM login. In the meantime, AOL Autos receives feeds from other sites such as mota.net where you can also list your vehicle at no charge.
Q: How can I upload videos to AOL Video?
A: AOL Video Uploads closed its doors recently. Motionbox was selected by AOL to provide you with a new home for your personal videos. Simply point your browser to: http://uncut.aol.com
Q: How can I get listed on AOL Radio?
A: Please send your AOL Radio questions to tcinradionyc@aol.com
Q: How can I stop receiving spam?
A: For more information on how to stop spam, please visit: http://daol.aol.com/security/spam
To read more about AOL’s efforts against spam, and a full FAQ, please click here
Q: How can I reach a specific employee at AOL Advertising?
A: Since AOL Advertising has offices across the U.S. and around the world, you’ll need to call the main number at the office location of the employee you’re trying to reach. You can look it up here: http://advertising.aol.com/worldwide
Q: How can I get more information about your self-serve tools?
A: AOL Advertising offers numerous self-serve tools for both publishers and advertisers.
If you’re a small advertiser interested in our self-serve display advertising products, please read our LeadBack.com FAQ here or BidPlace SB FAQ here. You can also contact support@leadback.com or support@bidplacesb.com.
If you’re interested in sponsored listings, please visit Quigo’s FAQ here
If you’re a small publisher interested in our self-serve display tools, please visit PubAccess
Q: I am a Quigo customer and I can’t get into my account. Where can I find help?
A: Please send an e-mail with all the relevant information to quigosupport@platform-a.com
Q: What is Bidplace SB?
A: Bidplace SB is AOL Advertising's self-service product that allows smaller advertisers to run banner advertising campaigns on our industry-leading Advertising.com network. For more information, please visit the Self-Service section of our website, or go directly to Bidplace SB.
Q: What is LeadBack.com?
A: LeadBack.com is AOL Advertising's self-service retargeting solution, which allows advertisers to show banner ads to users who have already visited their site. For more information, please visit the Self-Service section of our website, or go directly to LeadBack.com.
